Privacy Policy
Fireplace Stone & Patio
Effective Date: January 12, 2026
Fireplace Stone & Patio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect personal information including, but not limited to:
- Name
- Phone number
- Email address
- Physical address
- Service details related to estimates, installations, or repairs
Information is collected when you:
- Submit a form on our website
- Request an estimate or service
- Communicate with us by phone, email, or SMS
How We Use Your Information
We use your information solely for legitimate business purposes, including:
- Scheduling and confirming appointments
- Providing service updates and notifications
- Responding to inquiries or service requests
- Internal record keeping and customer support
SMS / Text Messaging Communications
If you provide your phone number, you may receive service-related text messages, such as:
- Appointment confirmations
- Technician arrival notifications
- Service follow-ups
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
No Sale or Sharing of Personal Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
We may use trusted service providers (such as scheduling or communication platforms) solely to assist in delivering services. These providers are contractually obligated to protect your information and may only use it for the intended service purpose.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Fireplace Stone & Patio
Phone: 402-884-8600
Email: info@fireplacestonepatio.com
